How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

Read More How NOT To Respond to Negative Feedback

National Small Business Week: Improve Customer Service Using an App

improve customer service

The Kriddik app helps business owners to improve customer service with rewards and convenience. In celebration of National Small Business Week, we focus on how small businesses can work to improve customer service in 2018. The nearly 30 million small business owners across the US deserve a week of celebration. They are the driving force of […]

Read More National Small Business Week: Improve Customer Service Using an App

Want to find out how your customers really feel about your business?

customers

Business owners everywhere are wondering about their customer service experience. When business owners want to find out about the experience their customers have, they have options. Kriddik offers a discrete and technologically advanced method for business owners to gain insight into the customer experience. Emailed surveys ask patrons specific questions about products and service. Those emails […]

Read More Want to find out how your customers really feel about your business?

Kridddik update allows users to earn cash for feedback, shopping…

mobile-phone-money-banknotes-us-dollars-163069-2

Kriddik users can now earn cash by shopping with the updated Kriddik app… Since Kriddik launched nationally in September 2016, users have loved winning prizes through our monthly drawing. Now users have the chance to earn cash for using the Kriddik app.  Kriddiks would leave feedback after leaving a business, earning points that they could […]

Read More Kridddik update allows users to earn cash for feedback, shopping…

The App That Helps Businesses Get Feedback & Reward Customers

pexels-photo-249613

Get feedback from your customers in real-time as they earn rewards using Kriddik. Every business needs to hear from their customers. Whether you get feedback via email or face-to-face, there is value in hearing the opinion of your customer.  Kriddik is a private feedback & messaging system allowing your customers, guests, patients or members to […]

Read More The App That Helps Businesses Get Feedback & Reward Customers

How Kriddik Can Help You This Mother’s Day

carryout-bag-156777_640

Mother’s Day shopping? Bring Kriddik along. Mother’s Day is only days away. Whether you’re shopping for a gift or treating a mom to dinner, chances are that you’re visiting some businesses this weekend. Use Kriddik to give feedback to each business that you visit.  Leave feedback during Mother’s Day shopping Kriddies offer instant and direct communication […]

Read More How Kriddik Can Help You This Mother’s Day

April Drawing Winners Received Awesome Prizes

pfb

Drawing winners from April are receving Visa Gift cards worth up to $100. Each month Kriddik users are selected to win prizes. The drawing winners  from April drawing were announced last week. Users received Visa gift cards worth between $25-$100.  Every Kriddy earns you points toward awesome Gift cards. Hundreds of dollars in gift cards […]

Read More April Drawing Winners Received Awesome Prizes

How Average People Earn Money Using a Mobile App

kriddytoday

Average Americans are using a simple app to earn money by helping businesses. For the average business owner, profit might be their primary focus. In reality, the customer experience is one of the most important parts of a successful business. The perception of your interaction with a business is important to a business. Whether you […]

Read More How Average People Earn Money Using a Mobile App

You Can Earn While Helping a Local Business With Kriddik

Business

Use Kriddik to share your experience at a business with the business. Was the new receptionist at your doctor’s office super friendly? Did that soup have too much salt? Let the business know.  You can give every business feedback using Kriddik. Kriddik is a mobile app that allows users to send direct and private feedback to […]

Read More You Can Earn While Helping a Local Business With Kriddik

The Customer Service Experience: Questions Every Business Should Ask

Young woman in shop

In order for a company to be successful, they must first understand their customer service experience. The customer service experience is precious for a business. Every business owner must have practices in place to ensure that each visitor has a customer service experience that is both memorable and positive. Kriddik helps users assess the climate of their […]

Read More The Customer Service Experience: Questions Every Business Should Ask