How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

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National Small Business Week: Improve Customer Service Using an App

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The Kriddik app helps business owners to improve customer service with rewards and convenience. In celebration of National Small Business Week, we focus on how small businesses can work to improve customer service in 2018. The nearly 30 million small business owners across the US deserve a week of celebration. They are the driving force of […]

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The App That Helps Businesses Get Feedback & Reward Customers

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Get feedback from your customers in real-time as they earn rewards using Kriddik. Every business needs to hear from their customers. Whether you get feedback via email or face-to-face, there is value in hearing the opinion of your customer.  Kriddik is a private feedback & messaging system allowing your customers, guests, patients or members to […]

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How Kriddik Can Help You This Mother’s Day

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Mother’s Day shopping? Bring Kriddik along. Mother’s Day is only days away. Whether you’re shopping for a gift or treating a mom to dinner, chances are that you’re visiting some businesses this weekend. Use Kriddik to give feedback to each business that you visit.  Leave feedback during Mother’s Day shopping Kriddies offer instant and direct communication […]

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How Average People Earn Money Using a Mobile App

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Average Americans are using a simple app to earn money by helping businesses. For the average business owner, profit might be their primary focus. In reality, the customer experience is one of the most important parts of a successful business. The perception of your interaction with a business is important to a business. Whether you […]

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You Can Earn While Helping a Local Business With Kriddik

Business

Use Kriddik to share your experience at a business with the business. Was the new receptionist at your doctor’s office super friendly? Did that soup have too much salt? Let the business know.  You can give every business feedback using Kriddik. Kriddik is a mobile app that allows users to send direct and private feedback to […]

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The Customer Service Experience: Questions Every Business Should Ask

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In order for a company to be successful, they must first understand their customer service experience. The customer service experience is precious for a business. Every business owner must have practices in place to ensure that each visitor has a customer service experience that is both memorable and positive. Kriddik helps users assess the climate of their […]

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Kriddik Contest Winners Land Prizes in March Drawing

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March contest winners were selected this week. Our monthly contest winners received some exciting news this week. Ever heard the quote, “winners are people with a definite purpose in life?” Well at Kriddik a winner’s purpose was to provide genuine feedback to the businesses that they visit. By fulfilling that purpose they earned the chance to participate in an […]

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The Customer: How Businesses Can Refocus on Their First Love

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When businesses focus on customer satisfaction, they thrive. What would your business be without each customer? Every company should ask this critical question. What sets a business aside is not just a good product but good service. Simply having a viable and necessary product or service is never enough.   The video below discusses how […]

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Anyone Can Be a Secret Shopper Using Direct Feedback

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Kriddik allows consumers to give direct feedback to business owners. The concept of instant direct feedback on a digital platform is revolutionary. Kriddik is a place where everyone can be a secret shopper. 80% of companies claim believe that they deliver “superior” customer service. However, only 8% of their customers agree. Kriddik helps business owners discover how their customers really […]

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