How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

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The App That Helps Businesses Get Feedback & Reward Customers

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Get feedback from your customers in real-time as they earn rewards using Kriddik. Every business needs to hear from their customers. Whether you get feedback via email or face-to-face, there is value in hearing the opinion of your customer.  Kriddik is a private feedback & messaging system allowing your customers, guests, patients or members to […]

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Kriddik Contest Winners Land Prizes in March Drawing

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March contest winners were selected this week. Our monthly contest winners received some exciting news this week. Ever heard the quote, “winners are people with a definite purpose in life?” Well at Kriddik a winner’s purpose was to provide genuine feedback to the businesses that they visit. By fulfilling that purpose they earned the chance to participate in an […]

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The Customer Communication Platform That Every Business Needs

Customer communication platform

The customer communication platform that every business needs. Business owners interviewed on a web.com survey revealed how they feel about their relationships with customers.  Nearly half of those interviewed felt they had a personal connection with customers. Creating lasting and meaningful relationships with customers is paramount. Customer feedback is useful for businesses for a variety of […]

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What One Survey Says About Customer Feedback

Customer feedback

Customer feedback is on the minds of most business owners.  A recent survey of business owners revealed that 72% of business operators seek out customer feedback. That means that the majority of business owners are looking for feedback from customers. Business owners want to know what works. At Kriddik, we understand that feedback from customers is […]

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4 Free (and Awesome) Things to Do at Your Business in 2017

Free things

Try these free things at your business this year, we promise they won’t cost you a dime. We’re half-way through January, but it’s not too late to take some steps to make the most of 2017. The Kriddik team has created a list of free things that every business owner can do this year: Send […]

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How to Create a Customer Service Experience that Gets Results

Customer service

Make customer service a priority at your small business. The experience of the consumer is crucial to any business. Kriddik helps you to make customer service exemplary for each visitor. The use of direct and instant communication, prizes and rewards, conflict resolution, and other benefits of the discrete platform, business owners are loving the mobile application.  Here’s […]

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3 Things You Can Do Today to Improve Customer Reviews and Feedback

Improve customer reviews

Improve customer reviews and feedback at your business by doing these simple things. If you are a business owner the satisfaction of your customers is likely your top priority. Here are 5 things that you can do at your business in 2017 to improve customer reviews and feedback: Define Customer Service Experience Don’t anticipate any positive […]

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3 Things You Need to Do at Your Business in 2017

Business in 2017

The way that you do business in 2017 can have a lasting impact.  Every year affords us a new opportunity to do things differently. In business, this is equally true. Business in 2017 can make a complete turnaround when you do these 3 things. Follow-Up The days after the holiday season present a unique time for you and customers. […]

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Feedback From Customers: Out With the Old in With the New

Feedback from Customers

Feedback from customers is useful, but there is a right way to go about getting it. Kriddik is a revolutionary customer communication app that allows businesses to get feedback from customers. As Kriddik is a relatively new platform, there were methods of old to hear from customers. Comment boxes Whether you’re in a fast food restaurant […]

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