The Customer Service Experience: Questions Every Business Should Ask

Young woman in shop

In order for a company to be successful, they must first understand their customer service experience. The customer service experience is precious for a business. Every business owner must have practices in place to ensure that each visitor has a customer service experience that is both memorable and positive. Kriddik helps users assess the climate of their […]

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The Customer: How Businesses Can Refocus on Their First Love

Customer

When businesses focus on customer satisfaction, they thrive. What would your business be without each customer? Every company should ask this critical question. What sets a business aside is not just a good product but good service. Simply having a viable and necessary product or service is never enough.   The video below discusses how […]

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Anyone Can Be a Secret Shopper Using Direct Feedback

SECRETSHOPPER

Kriddik allows consumers to give direct feedback to business owners. The concept of instant direct feedback on a digital platform is revolutionary. Kriddik is a place where everyone can be a secret shopper. 80% of companies claim believe that they deliver “superior” customer service. However, only 8% of their customers agree. Kriddik helps business owners discover how their customers really […]

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