The Customer Service Experience: Questions Every Business Should Ask

Young woman in shop

In order for a company to be successful, they must first understand their customer service experience. The customer service experience is precious for a business. Every business owner must have practices in place to ensure that each visitor has a customer service experience that is both memorable and positive. Kriddik helps users assess the climate of their […]

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What One Survey Says About Customer Feedback

Customer feedback

Customer feedback is on the minds of most business owners.  A recent survey of business owners revealed that 72% of business operators seek out customer feedback. That means that the majority of business owners are looking for feedback from customers. Business owners want to know what works. At Kriddik, we understand that feedback from customers is […]

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Use Customer Feedback to Turn Your Business Around in 2017

Use customer feedback

Here are some useful ways to use customer feedback at your business. Are you looking for ways to use customer feedback to your advantage? Most business owners are eager to leverage the insight they gain from customers. Using Kriddik, business owners hear directly from consumers. Customers are able to provide instant feedback to business owners […]

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3 Things You Can Do Today to Improve Customer Reviews and Feedback

Improve customer reviews

Improve customer reviews and feedback at your business by doing these simple things. If you are a business owner the satisfaction of your customers is likely your top priority. Here are 5 things that you can do at your business in 2017 to improve customer reviews and feedback: Define Customer Service Experience Don’t anticipate any positive […]

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Why Private Feedback Will Beat Public Review Sites in 2017 and Beyond

Private feedback

Private feedback allows business owners to hear discreetly from customers. Private feedback allows customers to interact with business owners on a personal level. Kriddik is a unique customer feedback experience for business owners as well as consumers.  Signing up with Kriddik, gives customers direct access to businesses. Compliments and complaints are relayed in an instant.  About 89% […]

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What Kind of Impression Are You Leaving With Your Customers?

Impression

The impression that you leave with your customers can be a lasting one. At a business of any size, customer retention is important for success. Like the saying goes, the first impression is a lasting impression. It is important for small business owners to make a good first impression on customers. Kriddik is the perfect […]

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Survey Finds the Key to Getting Customers to Give Feedback

Give feedback

What is the secret to getting customers to give feedback about your business? A recent survey revealed that customers are ready to give feedback to businesses. According to the Local Consumer Review Survey 2016 the secret to getting customer feedback from your patrons is simple: just ask. That’s right 71 percent of consumers surveyed will leave a review for […]

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Customer Communication Drives Business Innovation

cUSTOMER

Customer communication can help your business to change for the better.  The Kriddik app aims to change the way customers give feedback to businesses. With a direct customer-business communication channel, feedback becomes more honest and trustworthy. In return, business owners have the chance to learn from their customers. Taking risks are an important part of […]

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How Kriddik Is Helpful for Businesses in Almost Every Industry

Industry

Kriddik is a platform that rewards consumers for providing their feedback to businesses in just about every industry. Kriddik is best known for its use in the service industry. However, a variety of industries can benefit from instant feedback from customers. As a business owner it is imperative that you know how your business is being […]

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3 Ways to Leverage Customer Feedback at Your Business

Leverage customer feedback

Looking for ways to leverage customer feedback? Here’s how. Hearing directly from customers helps businesses in a variety of ways. The details that consumers provide helps decision-making about merchandise, hiring, promotions, etc. Hearing from consumers is only useful when you know how to leverage customer feedback. Here are 3 ways to make: Learn from your customer feedback. The […]

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