National Small Business Week: Improve Customer Service Using an App

improve customer service

The Kriddik app helps business owners to improve customer service with rewards and convenience. In celebration of National Small Business Week, we focus on how small businesses can work to improve customer service in 2018. The nearly 30 million small business owners across the US deserve a week of celebration. They are the driving force of […]

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The Customer Service Experience: Questions Every Business Should Ask

Young woman in shop

In order for a company to be successful, they must first understand their customer service experience. The customer service experience is precious for a business. Every business owner must have practices in place to ensure that each visitor has a customer service experience that is both memorable and positive. Kriddik helps users assess the climate of their […]

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The Customer: How Businesses Can Refocus on Their First Love

Customer

When businesses focus on customer satisfaction, they thrive. What would your business be without each customer? Every company should ask this critical question. What sets a business aside is not just a good product but good service. Simply having a viable and necessary product or service is never enough.   The video below discusses how […]

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The Customer Communication Platform That Every Business Needs

Customer communication platform

The customer communication platform that every business needs. Business owners interviewed on a web.com survey revealed how they feel about their relationships with customers.  Nearly half of those interviewed felt they had a personal connection with customers. Creating lasting and meaningful relationships with customers is paramount. Customer feedback is useful for businesses for a variety of […]

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4 Free (and Awesome) Things to Do at Your Business in 2017

Free things

Try these free things at your business this year, we promise they won’t cost you a dime. We’re half-way through January, but it’s not too late to take some steps to make the most of 2017. The Kriddik team has created a list of free things that every business owner can do this year: Send […]

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How to Create a Customer Service Experience that Gets Results

Customer service

Make customer service a priority at your small business. The experience of the consumer is crucial to any business. Kriddik helps you to make customer service exemplary for each visitor. The use of direct and instant communication, prizes and rewards, conflict resolution, and other benefits of the discrete platform, business owners are loving the mobile application.  Here’s […]

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Here’s Why Instant Customer Feedback is Necessary

Instant customer feedback

Instant customer feedback is useful for businesses in every industry. From comment boxes to survey requests, business owners have long understood the importance of getting instant customer feedback. When an individual leaves your business, it is your hope that they are satisfied. Having a quick assessment is possible using Kriddik. So, what makes that direct, […]

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3 Things You Can Do Today to Improve Customer Reviews and Feedback

Improve customer reviews

Improve customer reviews and feedback at your business by doing these simple things. If you are a business owner the satisfaction of your customers is likely your top priority. Here are 5 things that you can do at your business in 2017 to improve customer reviews and feedback: Define Customer Service Experience Don’t anticipate any positive […]

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How You Could Earn Prizes Using A Mobile App Today

Earn prizes

Earn prizes by submitting feedback and reviews to the businesses that you visit. Receipts: those, often times, unnecessary scraps of paper you receive at the end of most purchases. Maybe you throw them away immediately. Perhaps you keep them to account for work, business, and/or personal expenses. Would you like the chance to earn prizes from […]

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What Kind of Impression Are You Leaving With Your Customers?

Impression

The impression that you leave with your customers can be a lasting one. At a business of any size, customer retention is important for success. Like the saying goes, the first impression is a lasting impression. It is important for small business owners to make a good first impression on customers. Kriddik is the perfect […]

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