How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

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Want to find out how your customers really feel about your business?

customers

Business owners everywhere are wondering about their customer service experience. When business owners want to find out about the experience their customers have, they have options. Kriddik offers a discrete and technologically advanced method for business owners to gain insight into the customer experience. Emailed surveys ask patrons specific questions about products and service. Those emails […]

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Kridddik update allows users to earn cash for feedback, shopping…

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Kriddik users can now earn cash by shopping with the updated Kriddik app… Since Kriddik launched nationally in September 2016, users have loved winning prizes through our monthly drawing. Now users have the chance to earn cash for using the Kriddik app.  Kriddiks would leave feedback after leaving a business, earning points that they could […]

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How Kriddik Can Help You This Mother’s Day

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Mother’s Day shopping? Bring Kriddik along. Mother’s Day is only days away. Whether you’re shopping for a gift or treating a mom to dinner, chances are that you’re visiting some businesses this weekend. Use Kriddik to give feedback to each business that you visit.  Leave feedback during Mother’s Day shopping Kriddies offer instant and direct communication […]

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Kriddik Contest Winners Land Prizes in March Drawing

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March contest winners were selected this week. Our monthly contest winners received some exciting news this week. Ever heard the quote, “winners are people with a definite purpose in life?” Well at Kriddik a winner’s purpose was to provide genuine feedback to the businesses that they visit. By fulfilling that purpose they earned the chance to participate in an […]

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What One Survey Says About Customer Feedback

Customer feedback

Customer feedback is on the minds of most business owners.  A recent survey of business owners revealed that 72% of business operators seek out customer feedback. That means that the majority of business owners are looking for feedback from customers. Business owners want to know what works. At Kriddik, we understand that feedback from customers is […]

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How to Create a Customer Service Experience that Gets Results

Customer service

Make customer service a priority at your small business. The experience of the consumer is crucial to any business. Kriddik helps you to make customer service exemplary for each visitor. The use of direct and instant communication, prizes and rewards, conflict resolution, and other benefits of the discrete platform, business owners are loving the mobile application.  Here’s […]

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Use Customer Feedback to Turn Your Business Around in 2017

Use customer feedback

Here are some useful ways to use customer feedback at your business. Are you looking for ways to use customer feedback to your advantage? Most business owners are eager to leverage the insight they gain from customers. Using Kriddik, business owners hear directly from consumers. Customers are able to provide instant feedback to business owners […]

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Here’s Why Instant Customer Feedback is Necessary

Instant customer feedback

Instant customer feedback is useful for businesses in every industry. From comment boxes to survey requests, business owners have long understood the importance of getting instant customer feedback. When an individual leaves your business, it is your hope that they are satisfied. Having a quick assessment is possible using Kriddik. So, what makes that direct, […]

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3 Things You Need to Do at Your Business in 2017

Business in 2017

The way that you do business in 2017 can have a lasting impact.  Every year affords us a new opportunity to do things differently. In business, this is equally true. Business in 2017 can make a complete turnaround when you do these 3 things. Follow-Up The days after the holiday season present a unique time for you and customers. […]

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