National Small Business Week: Improve Customer Service Using an App

improve customer service

The Kriddik app helps business owners to improve customer service with rewards and convenience. In celebration of National Small Business Week, we focus on how small businesses can work to improve customer service in 2018. The nearly 30 million small business owners across the US deserve a week of celebration. They are the driving force of […]

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Why Positive Customer Feedback Is More Valuable Than You Think

Positive customer feedback

Positive customer feedback helps business owners learn what works for their business. Positive customer feedback does not get enough air time. Often times businesses are directing a significant amount of attention to complaints. Attending to complaints is indisputably necessary. However, we have to learn to understand what keeps customers coming back as well. Kriddik gives business owners access […]

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