How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

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The App That Helps Businesses Get Feedback & Reward Customers

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Get feedback from your customers in real-time as they earn rewards using Kriddik. Every business needs to hear from their customers. Whether you get feedback via email or face-to-face, there is value in hearing the opinion of your customer.  Kriddik is a private feedback & messaging system allowing your customers, guests, patients or members to […]

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What One Survey Says About Customer Feedback

Customer feedback

Customer feedback is on the minds of most business owners.  A recent survey of business owners revealed that 72% of business operators seek out customer feedback. That means that the majority of business owners are looking for feedback from customers. Business owners want to know what works. At Kriddik, we understand that feedback from customers is […]

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How to Create a Customer Service Experience that Gets Results

Customer service

Make customer service a priority at your small business. The experience of the consumer is crucial to any business. Kriddik helps you to make customer service exemplary for each visitor. The use of direct and instant communication, prizes and rewards, conflict resolution, and other benefits of the discrete platform, business owners are loving the mobile application.  Here’s […]

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3 Things You Need to Do at Your Business in 2017

Business in 2017

The way that you do business in 2017 can have a lasting impact.  Every year affords us a new opportunity to do things differently. In business, this is equally true. Business in 2017 can make a complete turnaround when you do these 3 things. Follow-Up The days after the holiday season present a unique time for you and customers. […]

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A Little Known Way to Earn Prizes By Giving Businesses Feedback

Feedback

Offering feedback to a business can be rewarding. When you visit a business, there is typically no set way to sound off to the business owner or management. One new app has revolutionized direct communication between customers and the businesses that they visit. Kriddik has made the process of contributing your feedback to a business exciting. Here’s […]

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Why Private Feedback Will Beat Public Review Sites in 2017 and Beyond

Private feedback

Private feedback allows business owners to hear discreetly from customers. Private feedback allows customers to interact with business owners on a personal level. Kriddik is a unique customer feedback experience for business owners as well as consumers.  Signing up with Kriddik, gives customers direct access to businesses. Compliments and complaints are relayed in an instant.  About 89% […]

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Survey Finds the Key to Getting Customers to Give Feedback

Give feedback

What is the secret to getting customers to give feedback about your business? A recent survey revealed that customers are ready to give feedback to businesses. According to the Local Consumer Review Survey 2016 the secret to getting customer feedback from your patrons is simple: just ask. That’s right 71 percent of consumers surveyed will leave a review for […]

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Customer Communication Drives Business Innovation

cUSTOMER

Customer communication can help your business to change for the better.  The Kriddik app aims to change the way customers give feedback to businesses. With a direct customer-business communication channel, feedback becomes more honest and trustworthy. In return, business owners have the chance to learn from their customers. Taking risks are an important part of […]

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Here’s How Signing Up With Kriddik Helps Businesses

Signing up with kriddik

Signing up with Kriddik can make a big difference at your business. According to  Marketing Wisdom, businesses lose 20% of customers because they fail to maintain the business-customer relationship. Signing up with Kriddik creates a line of communication between business owners and their customers. When customers provide feedback through the Kriddik app, they likely have a lot […]

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