How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

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What One Survey Says About Customer Feedback

Customer feedback

Customer feedback is on the minds of most business owners.  A recent survey of business owners revealed that 72% of business operators seek out customer feedback. That means that the majority of business owners are looking for feedback from customers. Business owners want to know what works. At Kriddik, we understand that feedback from customers is […]

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Use Customer Feedback to Turn Your Business Around in 2017

Use customer feedback

Here are some useful ways to use customer feedback at your business. Are you looking for ways to use customer feedback to your advantage? Most business owners are eager to leverage the insight they gain from customers. Using Kriddik, business owners hear directly from consumers. Customers are able to provide instant feedback to business owners […]

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3 Things You Can Do Today to Improve Customer Reviews and Feedback

Improve customer reviews

Improve customer reviews and feedback at your business by doing these simple things. If you are a business owner the satisfaction of your customers is likely your top priority. Here are 5 things that you can do at your business in 2017 to improve customer reviews and feedback: Define Customer Service Experience Don’t anticipate any positive […]

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3 Things You Need to Do at Your Business in 2017

Business in 2017

The way that you do business in 2017 can have a lasting impact.  Every year affords us a new opportunity to do things differently. In business, this is equally true. Business in 2017 can make a complete turnaround when you do these 3 things. Follow-Up The days after the holiday season present a unique time for you and customers. […]

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Here’s How Tech Will Grow Your Relationship with Customers in 2017

Grow Your Relationship

Need a New Year’s resolution? Try to grow your relationship with customers with the help of technology. A new year offers a fresh start for many of us. There’s a reason that New Year’s resolutions are so popular. The beginning of the year marks a new opportunity to commit to making changes for the better. Grow […]

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How You Could Earn Prizes Using A Mobile App Today

Earn prizes

Earn prizes by submitting feedback and reviews to the businesses that you visit. Receipts: those, often times, unnecessary scraps of paper you receive at the end of most purchases. Maybe you throw them away immediately. Perhaps you keep them to account for work, business, and/or personal expenses. Would you like the chance to earn prizes from […]

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Why Private Feedback Will Beat Public Review Sites in 2017 and Beyond

Private feedback

Private feedback allows business owners to hear discreetly from customers. Private feedback allows customers to interact with business owners on a personal level. Kriddik is a unique customer feedback experience for business owners as well as consumers.  Signing up with Kriddik, gives customers direct access to businesses. Compliments and complaints are relayed in an instant.  About 89% […]

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What Kind of Impression Are You Leaving With Your Customers?

Impression

The impression that you leave with your customers can be a lasting one. At a business of any size, customer retention is important for success. Like the saying goes, the first impression is a lasting impression. It is important for small business owners to make a good first impression on customers. Kriddik is the perfect […]

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Here’s a Quick Way to Engage Your Customers Today

Engage your customers

Engage your customers using these tips from Kriddik. Many customers and clients have funds that they want to — or need to — spend by the end of the year. This is a fact that many business owners overlook. When your transactions primarily consist of business to business sales, that money could land right in your cash register. Kriddik […]

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