How NOT To Respond to Negative Feedback

Negative feedback

One Virginia business is facing major backlash after they took responding to negative feedback to an extreme. Here at Kriddik, we stress the importance of having a viable method of communicating with your customers, especially when addressing negative feedback.  Of course, we believe the Kriddik app is the best platform to do that (shameless plug). […]

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Want to find out how your customers really feel about your business?

customers

Business owners everywhere are wondering about their customer service experience. When business owners want to find out about the experience their customers have, they have options. Kriddik offers a discrete and technologically advanced method for business owners to gain insight into the customer experience. Emailed surveys ask patrons specific questions about products and service. Those emails […]

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Kridddik update allows users to earn cash for feedback, shopping…

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Kriddik users can now earn cash by shopping with the updated Kriddik app… Since Kriddik launched nationally in September 2016, users have loved winning prizes through our monthly drawing. Now users have the chance to earn cash for using the Kriddik app.  Kriddiks would leave feedback after leaving a business, earning points that they could […]

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The App That Helps Businesses Get Feedback & Reward Customers

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Get feedback from your customers in real-time as they earn rewards using Kriddik. Every business needs to hear from their customers. Whether you get feedback via email or face-to-face, there is value in hearing the opinion of your customer.  Kriddik is a private feedback & messaging system allowing your customers, guests, patients or members to […]

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How Kriddik Can Help You This Mother’s Day

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Mother’s Day shopping? Bring Kriddik along. Mother’s Day is only days away. Whether you’re shopping for a gift or treating a mom to dinner, chances are that you’re visiting some businesses this weekend. Use Kriddik to give feedback to each business that you visit.  Leave feedback during Mother’s Day shopping Kriddies offer instant and direct communication […]

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How to Create a Customer Service Experience that Gets Results

Customer service

Make customer service a priority at your small business. The experience of the consumer is crucial to any business. Kriddik helps you to make customer service exemplary for each visitor. The use of direct and instant communication, prizes and rewards, conflict resolution, and other benefits of the discrete platform, business owners are loving the mobile application.  Here’s […]

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Here’s Why Instant Customer Feedback is Necessary

Instant customer feedback

Instant customer feedback is useful for businesses in every industry. From comment boxes to survey requests, business owners have long understood the importance of getting instant customer feedback. When an individual leaves your business, it is your hope that they are satisfied. Having a quick assessment is possible using Kriddik. So, what makes that direct, […]

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What Kind of Impression Are You Leaving With Your Customers?

Impression

The impression that you leave with your customers can be a lasting one. At a business of any size, customer retention is important for success. Like the saying goes, the first impression is a lasting impression. It is important for small business owners to make a good first impression on customers. Kriddik is the perfect […]

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Here’s a Quick Way to Engage Your Customers Today

Engage your customers

Engage your customers using these tips from Kriddik. Many customers and clients have funds that they want to — or need to — spend by the end of the year. This is a fact that many business owners overlook. When your transactions primarily consist of business to business sales, that money could land right in your cash register. Kriddik […]

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These Business Fails Will Leave Customers Cringing During the Holidays

Customers

  Small businesses across America are scaring away customers with a few fails. ‘Tis the season! A Harris Poll shows that Americans will have spent almost $48.6B at local businesses by the end of the holiday shopping season. That number rose sharply from last year. Customers are excited to shop at local small businesses during the holiday […]

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